Privacy Policy

You will find below the main elements of our data protection policy , updated on November 12, 2019.

This confidentiality and privacy policy formalizes our commitment to the use of your personal data.

Indeed, the company crilocom wishes to act in full transparency by explaining the types of personal data that we collect via our internal site, their processing, and your rights.

As Data Controller, in particular for your personal data, we make every effort to protect your privacy and ensure the security of the personal data that you entrust to us by paying great attention to it.

All the operations on your personal data are carried out in compliance with the regulations in force and in particular with the law n ° 78-17 “Data processing, files and freedoms” of January 6, 1978, modified by the law n ° 2018-493 of the 20 June 2018, and European Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD).

We guarantee that your data is in no way transmitted to third parties but for the sole and exclusive use of crilocom and the ERRA Group , to which the agency belongs.

The data collected on the website meet communication needs and constant improvement of navigation on our site.

In the first case, it is, via the contact form, the following information: your last name, first name, email and telephone number in order to guarantee you a quality commercial relationship and in order to be able to contact you following the message you sent us.

In the second case, they are computer logs compiled of your browsing through cookies for the sole purpose of aggregate statistics and browsing comfort.

These data are stored on secure servers hosted in France.

The basic information collected via our site is communicated exclusively to the teams of the crilocom agency and the ERRA Group , to which the agency belongs. The teams are all responsible and committed in terms of the protection of personal data.

These data are collected when you browse our website: via the contact form.

The navigation statistics are intended for our technical and communication teams and shared with the management of the agency.

They are collected when you browse our website, in particular via Google Analytics. These data are only analyzed in a compiled manner. It should be noted that you have the possibility to deactivate this functionality by clicking here .

crilocom complies with the legislation in force and applies the following retention period: 13 months.

You can check, update or delete your information at any time.
The General Data Protection Regulation offers you the possibility to consult your personal data and to delete your personal data present in our databases.

In order to allow you to exercise this right, the agency has appointed, since May 2018, a data controller to whom you can send a request by email with the subject to the following email address: [email protected] or by post to the following address: 1 impasse de la touraine, 31100 Toulouse.

In order to guarantee the confidentiality of the data, a photocopy of an identity document bearing your signature to be requested in order to ensure your identity.

Any response will be sent to you within a maximum of 1 month following the date of receipt of your request.

It is important to point out that we may need to modify this Privacy Policy. Please visit this page regularly to see any changes we will post. At the head of the policy, we will always mention the date on which this policy was designed / modified.

Cookies or connection witness
When consulting our website, information relating to your browsing may be saved in “cookie” files installed on your terminal (computer, tablet, smartphone, etc.), subject to the choices made regarding cookies and that you can change at any time.

The information below allows you to better understand how cookies work and how to use current tools to configure them.

What is a cookie ?
A cookie is a small text file containing information, which is saved on the hard drive of your terminal (eg: computer, tablet, or mobile phone), when you visit a website with your browser software. . It is transmitted by the server of a website to a browser. The cookie file allows its issuer to identify the terminal in which it is registered, during the period of validity or registration of the cookie concerned.

Only the issuer of a cookie is likely to read or modify the information contained therein.

Why do we use cookies?
When you visit this site, we also collect certain information by automated means, such as cookies and web beacons, which are described in more detail below.

What cookies are used on this site?

The cookies used on this site are:
• Google Analytics
• Google Map
• Google Recaptcha

The data collected is kept for a period of 14 months and is not transferred to third parties, nor used for other purposes.

You can get more details by setting your cookies .